Substitute Provisional Certificate: Application, Renewal and MORE

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The Substitute Provisional Certificate It is a fundamental document to receive medical attention, in the case of having an emergency and being in another European country. Therefore, Spain has the best channels to obtain this certificate, as it provides the best electronic and digital tools for Social Security in the country.

In this article, we intend to explain to you the importance of Substitute Provisional Certificate and all its benefits. As well as, all the requirements, steps to follow, means of communication and much more.

To protect your health you must keep reading!


First of all, the Substitute Provisional Certificate (CPS) is a document that will allow you to have a support to receive medical benefits in the European territory. Likewise, this type of certificate is required to carry out other types of procedures, such as:

  • Social Security.
  • Investment.
  • Health insurance.
  • Primary care.
  • Other relevant.

In the same way, to start having the Substitute Provisional Certificate You will have to consign a series of documents and precautions obligatory. Therefore, we recommend that you read each of them in detail:

  • Personal Identification Number associated with the Social Security of Spain.
  • Home address.
  • Latest Social Security receipts.
  • Presentation of documents
  • All documents must be submitted in original format and photocopy.
  • Each of them must be fully legible and if amended.
  • If possible, they will be presented in a manila folder.

Upon completion of the consignment of all requirements, a series of steps must be taken to comply with a quick and easy process. For this reason, the Spanish authorities have obtained the best means of communication to broadcast the Substitute Provisional Certificate. Get to know them here!

Online Application for the Provisional Substitute Certificate

Option 1

  • Get a good internet connection and use trusted browsers.
  • Enter the TGSS page.
  • Go directly to the TGSS online headquarters.
  • Click on «Citizens».
  • Subsequently, click on the «Reports and Certificates» option.
  • Find the option «Reports and Certificates».
  • Click on the option «Substitute Provisional Certificate».
  • Write the identification number.
  • Next, choose the details of the Provisional Substitute Certificate.
  • Mark the option «Healthcare» and then «Request Card».
  • Choose the date you want to be reflected in the Substitute Provisional Certificate.
  • Click «Continue».
  • Finally, we invite you to «Print» or «Download» to have a backup of this document.

Option 2

  • Access the online platform of the Social Security.
  • Select «European Health Card».
  • Write the password-net and user.
  • Then click on «Digital Certificate».
  • Read and accept the terms of the web platform.
  • Fill in the form to request the «Provisional Sanitary Certificate».
  • Choose the period you want to obtain this type of certificate.
  • Verify that all the data is correct and there are no omissions.

After having requested this document online, it is a priority to obtain a physical and / or digital backup of the Substitute Provisional Certificate . Next, we will tell you what steps to follow:


    • Thoroughly review the Substitute Provisional Certificate.
    • Click on «Download».
    • Create and save your document in an easily accessible folder.
    • Confirm that the document was saved in PDF format by double-clicking the certificate.

To print

    • Find the folder where you filed this document.
    • Check that everything is in order.
    • Click «Print.»
    • Choose the print details: destination, number and page size.
    • After printing, make sure the document is fully legible.

In-person Application for the Provisional Substitute Certificate

Sometimes, there are individuals who do not have a computer or a good internet connection, so they prefer to carry out this procedure in person and be attended by a worker specialized in the Substitute Provisional Certificate.

For this reason, we will indicate all the steps you must take to be successful in your process in person:

  • First, book an appointment to go to the CAISS offices closest to your home.
  • Confirm the date and time of the appointment.
  • Wait to be attended by an official operator.
  • Provide all the necessary data to obtain the Substitute Provisional Certificate.
  • Verify that all your data is correct in the system.
  • If you wish, you can ask the worker of this institution to save the document on a USB or send it to your email address.

Now, in the event that you want to carry out this procedure in person, you must take into consideration that there are some exceptional situations that require them to be carried out under this route:

  • Non-community nationality.
  • Beneficiary for unemployment benefit or subsidy.
  • Those pertinent that are not found in exceptional cases.

Similarly, to be able to attend these offices and request this type of document, you will have to possess all the papers that support any of the situations outlined above. Be responsible!

Other alternatives

Although, these two communication channels are totally efficient and have allowed hundreds of citizens to obtain this document. However, the Spanish authorities enabled other ways to begin the process of the Substitute Provisional Certificate. !Get to know them here!

Call center

  • Call to 901 16 65 65 to contact «Customer Service».
  • Ask to be attended by an operator and request this certificate.
  • Make your data associated with the system known.
  • Finally, check that the document is correct.


  • You can also request information about the issuance of the Substitute Provisional Certificate by email.
  • Write all your data to the email: dg.tgss-sscc.atencionalciudadano@seg-social
  • Request information to obtain the Substitute Provisional Certificate.
  • Wait for the response from the staff.

Renewal of the Provisional Substitute Certificate

The Substitute Provisional CertificateLike any procedure, it usually expires and it is essential to renew it as soon as possible to continue receiving the benefits of this document. Therefore, we will tell you all the cases that you should consider to start again to renew this document:

  • Citizen who cannot obtain a European Health Card due to the expiration of this document.
  • Travel through fortuitous situations, which limit obtaining the European Health Card.
  • Expiration of Substitute Provisional Certificate.

If you currently find yourself in these situations, it is essential that you carry out the renewal process. The latter will avoid having problems with the Spanish and foreign authorities. As well as, it will allow you to enjoy the benefits with respect to the health system.

Therefore, we invite you to consign these documents to start your renewal process:

  • Personal Identification Document.
  • Latest Substitute Provisional Certificate.
  • Latest European Health Card.
  • Explanatory letter of the reasons for renewal.
  • Any document that validates the purpose of the emergency trip abroad.

If you already have each of these documents, we invite you to read our previous section again and follow the steps of each of the ways to obtain the Certificate Provisional Substitute.

What is it for?

First of all, the Substitute Provisional Certificate it is a document that works as identification within the European community. In addition, it is a certificate that is issued to «support» the health security of citizens in Europe, in the event that the Health Card is not valid.

Subsequently, this type of certificate allows obtaining all health services outside of Spanish territory. As well as, by owning it, you will have the particularity of being treated with top quality services and of course, you will be treated as another citizen in a foreign country.

In the same way, it allows to know if a Spanish citizen is associated with the European health system. Therefore, this document also represents invoices for services provided by foreign authorities.

However, the Substitute Provisional Certificate It will be issued depending on the special regimes that each country has. Also, this document will be validated depending on the residence conditions of each citizen who requests this type of document.

For its part, the European Health Card is the official document of the Substitute Provisional Certificate, since it allows you to receive medical attention in the case of an emergency or a fortuitous situation. In addition, it is crucial to remember that if the medical care is very specific or experimental, this type of card is not valid.

Fortunately, in Spain the European Health Card is obtained in the same way as the Substitute Provisional Certificate. So, if you want to obtain it to protect your health, we recommend you go to the country’s Social Security page.

Validity of the Document

One of the points that the applicant must take into consideration is the validity of this document: 90 days approximately. The latter is important, since by renewing it you will avoid having problems with the Spanish Social Security authorities.

So, we recommend that you read our section «Renewal of the Substitute Provisional Certificate«. Also, reconsider all the documents and mandatory requirements to obtain this document. Better to keep it up to date!

Thus, another of the interesting sections of the Substitute Provisional Certificate offered by this institution, is the validation that this document has in other countries of the European continent.

Next, we will tell you each of the countries that accept this type of certificate:

  • Austria.
  • Belgium.
  • Bulgaria.
  • Cyprus.
  • Czech Republic.
  • Croatia.
  • Denmark.
  • Estonia.
  • Finland.
  • France.
  • Germany.
  • Greece.
  • Hungary.
  • Iceland.
  • Ireland.
  • Italy.
  • Liechtenstein.
  • Latvia.
  • Lithuania.
  • Luxembourg.
  • Malt.
  • Netherlands.
  • Norway.
  • Poland.
  • Portugal.
  • Romania.
  • Slovakia.
  • Slovenia.
  • Spain.
  • Sweden.
  • United Kingdom.

What is the Provisional Substitute Certificate?

This document is essential to receive the medical benefits granted by the Social Security of Spain. He too Substitute Provisional Certificate It is a mandatory procedure by this institution, to enjoy the benefits of medical care in other countries of the European continent.

As its name implies, it is a certificate used only in the case of having an emergency and not having the European Health Card. With this document you will be able to have the quality medical attention that you need so much. Protect your health!

Likewise, the Social Security of Spain offers several channels to request the Substitute Provisional Certificate, quickly and easily. Therefore, we invite you to record the mandatory requirements and precautions to start processing this document.

Better to have it and not need it, than to need it and not have it!


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