Steps and Requirements to Obtain the Duplicate ID in Colombia

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The main thing when losing the citizenship card is to know the steps and requirements to obtain the duplicate card in Colombia.

Let’s not forget that the ID is a document issued by the authorities of a country.

It allows the effective identification of citizens in the national territory.

In Colombia specifically, the cédula is the identification document of citizens who have reached the age of eighteen.

It is important to note that this is the only valid document for all civil, political and administrative acts since 1961.

In this sense, the request for this document for the first time can be made at the National Registry Office of the State.

Any citizen, whether by birth or adoption, may acquire their identity card upon reaching the age of eighteen.

Requirements to Obtain the Duplicate Cedula

In order to process your citizenship card for the first time, you must meet the following requirements:

  • Address the entity personally.
  • Be eighteen (18) years old.
  • Consign the civil registration of birth
  • Three 4 × 5 photographs white background.
  • Know the RH and blood group.

The service can be requested at Colombian consulates abroad, verifying their working hours.

Steps to Request Duplicates of the Cédula

Colombian natural persons, either by birth or adoption who have had a citizenship card, and have lost it outside the national territory, must request a duplicate of it at the Colombian consulate abroad.

The steps to complete the request are as follows:

  1. Enter the official website of the National Registry of Civil Status.
  2. Locate the section: Cédulas
  3. On the left side, select: Online ID duplicate
  4. A window will appear asking to log in.
  5. In a window displayed in the previous one, you can verify the processing of the duplicate.
  6. The citizen must read and accept the conditions issued by the page corresponding to the procedure.
  7. Update the personal data requested by the page.
  8. Subsequently, the system confirms the identity of the citizen by asking random security questions.
  9. Select the headquarters of the Registrar to which you want to attend to retrieve the document.
  10. Finally confirm the payment of the procedure.

To formalize the procedure, it is essential to go to the selected office with the following precautions:

  • Citizenship card number (mandatory).
  • Document that identifies you as Colombian.
  • Present original of the complaint or corresponding proof to corroborate its loss.
  • Three (3) color photographs, size 4 × 5 centimeters, white background, dark clothing.
  • (In case of having very light or white hair, the background must be blue).
  • Blood group and RH Factor certificate.
  • Proof of payment corresponding to the duplicate of the document.

How much does it cost to get the duplicate of the ID?

As of February 1, 2018, an increase in rates has been made to the issuing entity of identity documents, such as the National Registry of Civil Status.

In this sense, it will affect document rates, such as:

  • Duplicates
  • Identity rectifications.
  • Copies and Certifications.

It is important to note that the rates were increased their cost both nationally and internationally.

The new rates were issued by the National Statistics Department (DANE), based on the percentage variation of the consumer price index, taking the previous year as a reference.

In this sense, for the year 2017, the consumer price index was positioned at 4.09%, this being the percentage applied to increase the fees for requesting documents.

The duplicate of the identity card or its rectification for people between seven (07) and seventeen (17) years of age due to loss or deterioration, will cost $ 42,200 pesos and abroad, USD $ 42.16.

On the other hand, the Civil Registry certifications made by registrars, mayors or any other authorized person, will have a price of $ 7,050 and abroad, USD $ 6.97.

And finally, for the certifications of citizen information issued at the Citizen Information and Attention Center (CAIC), the value will be $ 4,000 pesos, and abroad the cost will be USD $ 3.96.

The duplicate identity document is issued in an average time of two (02) to four (04) months depending on the place where the request was made and depending on the difficulties or events in the process of the procedure.

How to Make the Payment of the Procedure?

It is important to note that the only identification procedures that have a cost before the Registrar’s Office are duplicates and rectifications of the citizenship card, an amount that must be consigned in the following banks:

  • Banco Popular in account number: 220-012-11008-6
  • Banco Agrario at the following account number: 4-0230-300745-9

Both on behalf of the Revolving Fund of the National Registry.

In the same way you can make the payment of the procedure online here, through the official page of the National Registry

Do not forget to save the proof of payment provided by the bank or the website, since with it you must go to the Registrar’s office along with the other requirements to complete the process satisfactorily.

Is it necessary to go to the Registrar’s Office?

One of the most complicated and cumbersome procedures was the request for a duplicate of the identity card, however, Colombia has dedicated itself to taking the first step to online procedures.

The aforementioned, allows you to save time, making the request for this type of procedure via the internet, avoiding queuing, and spending money to travel to the Registrar’s Office.

In this sense, the project was launched as of September 1, 2015, at which time the request for and online payment of the duplicate ID began to be possible.

However, only this procedure can only be carried out via the web only in cities such as: Bogotá, Cali, Medellín, Bucaramanga and Barranquilla.

This technological tool implemented by the Registrar’s Office effectively allows the application of the duplicate, as well as the payment, for which it is only necessary to have a debit card, and finally, to choose the Registrar’s office to withdraw the document.

Additionally, with this tool, queues and travel to a Registrar’s office will be avoided, and at the same time duplicate production times will be reduced thanks to the fact that the appointment assignment is automatically processed online.

Application for the Procedure Via Internet

The application for the procedure can be done online from anywhere in the country, by entering the entity’s website here.

Payment can be made online when:

  • The bank account to be used is enabled to make online payments
  • That the holder of the document has been granted the yellow citizenship document for the first time with holograms.

Finally, you only have to choose the Registrar’s office to pick up the document.

The dispatch time ranges between fifteen (15) and thirty (30) business days, which will clearly depend on the place of shipment.

Before going to collect the document, they must verify on the website, if the identity document is ready for delivery.

If, on the other hand, you wish to carry out the process in person, you must go to the headquarters of the Registrar’s Office of your choice with the appointment, and the presentation of proof of payment.

The proof of payment must have:

  • The document number to be issued.
  • Basic data of the holder.
  • Contact numbers.
  • Place where you want to withdraw.

Additionally, for citizens who require a duplicate ID to carry out passport procedures, they must:

  • Inform the official who attends them so that the procedure is carried out in a manner appropriate to said need.
  • Wait from two (02) to four (04) months, which is how long the process takes.

Finally, to request a duplicate of the citizenship card outside the national territory, the holder must go to the Colombian consulate in the country where they are.

You must consign the documents indicated above and pay the amount established by the consulate to issue the document.

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