If you are in Spain, specifically in Andalusia, and you want to request a medical appointment, you can do so at the Andalusian Health Service We indicate different modalities that this center presents so that you can choose the one of your preference. Stay with us!
What is SAS?
He Andalusian Health Service was founded in 1986 and is the main healthcare provider of the Andalusian Public Health System.
This Health Service works as an independent body linked to the Health Department of the Junta de Andalucía. This institution carries out its functions within the provisions of the National Health System.
MISSION
Provide health care to Andalusian citizens, offering quality public health services, ensuring accessibility, equity and user satisfaction, seeking efficiency and optimal use of resources.
What are the services you offer?
There are other organizations with which the Andalusian Health Service shares direct health care these are the concerted centers attached to the Health Department of the Junta de Andalucía.
This service has at its disposal a network of care services formed to ratify the accessibility of the population and equity in the distribution of resources.
The services that Citizens receive are the following:
This first level of care is made up of preventive, curative, and rehabilitative care, that is, health centers and medical offices, and the promotion of the health of citizens.
These services are organized into primary care districts, organizational structures for operational planning, direction, management and administration in this area. Currently there are 1,517 primary health care centers. Here we mention a few:
| Almeria | Health Management Area North of Almería |
| Cadiz | Campo de Gibraltar Health Management Area
Sanitary Management Area of Jerez, Northwest Coast and Sierra de Cádiz |
| Cordova | North Sanitary Area of Córdoba.
Sanitary Management Area South of Córdoba. |
| Grenade | Northeast Health Management Area of Granada.
Health Management Area South of Granada. |
| Huelva | Health Management Area North of Huelva. |
| Jaen | Health Management Area North of Jaén.
Health Management Area Northeast of Jaén. |
| Malaga | Health Management Area East of Málaga-Axarquía.
Health Management Area North of Malaga. Serranía de Málaga Health Management Area. |
| Seville | Osuna Health Management Area.
Health Management Area South of Seville. |
Currently there are around 29 hospital centers, Among them are the large reference hospitals in Andalusia.
The Ciudad Sanitaria Universitaria Virgen del Rocio in Seville is the largest hospital unit in Andalusia and is managed by the SAS. In addition to this, the SAS manages the regional hospital complex of Jaén, Granada, Huelva and Reina Sofía in Córdoba, as well as the Virgen Macarena university hospitals in Seville and the Regional hospital in Málaga.
This is a network that guarantees the correct care of tissues in addition to guaranteeing the availability of blood components.
There are other areas that due to their particular characteristics have a particular arrangement.
On the other hand, it provides information to the interested user through:
How to get the medical appointment?
It is not necessary to meet a requirement in advance to request the appointment. The Health Center offers medical consultations for family medicine, pediatrics (such as childhood immunizations) and nursing appointments.
via online
If you are one of the people who likes to do paperwork via the Internet, this option is for you.
Enter the address of ClickHealth+ and then in the option “Health Agenda” select the option “Request an Appointment Primary Care“.
Here you have the opportunity to consult the appointments you have previously made and it allows you to delete them or make changes. Another advantage is that you can see where you are on the waiting list in the surgical area in case you want to have surgery.
In the event that you only want to request an appointment at the SAS, you will enter the system with your personal data, Digital Certificate or electronic DNI or with Cl@ave.
Most of the Individuals do not have the Electronic ID or with Cl@ave For this reason, we recommend that you enter the system using your personal data where you will only need to enter your health card number and your date of birth.
When you have entered the system you will see the medical options you have to request your appointment. The specialties are: General Medicine/ Pediatrics and Nursing.
After you choose the specialty of your interest, you will see on the screen the doctors who provide the service, the address of the health center, the type of appointment and a calendar, so that you can select the time and day you want the consultation.
Once all this procedure is done, what remains is to verify your appointment and print it if you wish.
- To consult appointments: The appointments that are in process the dates ordered chronologically. They are in PDF format, you can download or print them.
- To request a date change:This process is complex, so your answer will not be given immediately. To request the change of date you must fill out a form that is on the page, this will be sent to a corresponding center or service and then the new date will be sent to the applicant.
- To cancel the appointment: If you want to eliminate appointments for external consultations and diagnostic tests, it is possible to do so online.
Via telephone
The first thing that must be done in telephone consultations is to verify the identity of the person who wishes to make the consultation, this type of consultation includes replacement of chronic treatments, results of some diagnostic tests, etc., which do not require the presence of the patient.
By telephone you can also request the information you need about your appointment and change or cancel it.
You will need to call Health Answerby the number 955 54 50 60. You can make appointments every day of the year without problem.
Mobile app
The mobile application that has SAS is called Health Answer citizens have the option to consult or modify their nursing or primary care appointment.
It is a free application that is downloaded on any operating system. It has the advantage that you can enter the system without the need to request data verification quickly and conveniently from wherever you are.
By having the application installed on your electronic device, enter the personal information for the first and only time. Then enter the health card number, year of birth and, for those over 14 years of age, DNI. You also have the option of entering your passport data to gain access.
The application is very easy to use, you will request your appointment on the icon «Request a medical appointment”. You will be able to select the date thanks to a calendar provided by the system with the available dates. It will display in a list all the possible hours and then select the button “book appointment”.
When you have ensured that your appointment has been registered you will see the options cancel or change appointment as well as save in the calendar, therefore if later you want to cancel or change the day and time you can do it easily by this means
We recommend setting the option “Enable notifications” so that the system reminds you of the pending appointments that the application already has this function.
We can conclude we can say then that the application “Health Answer” is used on smartphones, and thus request an appointment in advance in primary care and to access the content of health interest offered by Salud Responde.
If you want to download the Application “Health Answer” and clarify doubts about the App you can enter the following link APPLICATION
Requirements
The person requesting the appointment must have on hand:
- Your personal information.
- Your digital certificate (also with electronic ID).
Benefits of making remote appointments
- Demand, The patients of this new generation are very tech-savvy and will prefer to complete the procedure over the Internet rather than by phone or through apps, allowing them to decide when they want to make an appointment and not be limited by telephone service hours.
- Flexibility, allowing patients to decide the hours and days available in their schedule.
- Availability, allows the patient to make an appointment 365 days a year.
- without waiting, Like those that originate when calling by phone depending on an operator
- avoid mistakes, when you request appointments online you can receive appointment reminders
- More productivity of your employees,since if the same people request their appointment, the employees will be able to dedicate themselves to other activities.
- Mobility, You can manage appointments from your smartphone or tablet.
- Fast and easy.
- Improve your image and how you are perceived, Since now users prefer to manage the service online, giving a modern look to their image.
- save time, You will have an online agenda where you can check all your appointments and visits.
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