How to retrieve my Unefon number

8 minutos de lectura

Unefon is one of the largest telephone service providers in the country. Because of this, many people may have the question of How to retrieve my Unefon number

That is why today we come to talk to you about How to retrieve my Unefon number, what is the company, how to consult, recharge balance and much more

How to retrieve my Unefon number

You may have misplaced your phone, you have changed your phone and you will lose the Chip or that you are a victim of robbery or theft. There are many ways you can lose your phone.

However, losing your phone number is something really annoying, which is why Unefon makes the official chip and recovery line available to its users. To recover your number you just have to follow the following steps:

  • Dial 800 288 2020 or to 01-800-1010-288;
  • You must identify yourself (They will ask you for a ID, mobile line you want to recover and your name and surname)
  • Explain if your case is about loss, theft, phone change, etc.
  • They will tell you how you can receive a new chip Unefon at any office near your home.

What is Unefon

Unefon is a telephone company that has been in México for several years. It has a wide variety of services but is mainly responsible for providing coverage phone, messages, calls and mobile data.

It is currently one of the most used companies throughout the national territory and is one of the largest competitors in the telephone services market.

What services Unefon offers

Unefon is mainly responsible for:


Unefon cell phone plans

There is a long list of plans it offers, but among the main ones are:

  • Prepaid packages
  • Postpaid packages
  • Unlimited Unefon
  • Refill pack
  • Many more!

If you don’t want to miss any information about How to retrieve my Unefon number, we invite you to Keep reading!

How to know my Unefon number

To be able to know what your number is Unefon there are several methods by which you can consult it. Among the ways to check your Unefon number are:


To be able to check what your number is Unefon through a phone call you just have to follow the following steps:

  1. You must enter the call menu on your device mobile.
  2. Then you must dial the number * 100.
  3. You press the button to initiate the call.
  4. After that the call will be made, you will have to wait a few seconds and the recipient will proceed to cut it off.
  5. Finally you will receive the information about your phone number.

In the settings of your smartphone

The second method to be able check your Unefon number is to check it in the configuration of your smartphone. This can be done since phones are currently paired with chips or SIM information.

To know in which part of the configuration of your phone you should look, you must take into account if it is a Android phone or Iphone phone.

Know my Unefon cell phone number on Android

If you want to be able to check what your phone number is on an Android device, you just have to have a SIM entered and follow the steps explained below:

  • You access the section of «Settings» of your phone (usually the gear of your apps).
  • Then you look for the section of «About of the phone» or «About device» (varies from phone to phone).
  • Then you press the button «Phone identity» or «State».
  • Finally, you will only have to go down in the menu to finally find the section of «My phone number».

Note: If even after doing this you do not see the number, you can also try going to the «SIM status«. There you will find the option where it tells you the number of the chip.

Know my Unefon cell phone number on iPhone

If you want to be able to check what your phone number is on a device Iphone, You only have to have a SIM entered and follow the steps explained below:

  1. You go to the section of «Setting».
  2. Then you press the menu «Telephone».
  3. Finally you just have to go to the menu «My number».

And voila, this procedure is extremely simple. But also Iphone also has another way to check it

  • You go to your contacts.
  • You check the first of all, the one higher.
  • That should be your phone number and it should have any contact information you have. provided.

Through a call to a friend

Although it may seem a bit embarrassing, we can always ask a friend, family member or acquaintance for a hand to know our number. You just have to make a call or send him a message and ask him what was the number that appeared.

You can also do the same if you have 2 telephones at your disposal. And don’t forget to thank the person you asked for the favor

Know the Unefon cell phone number through WhatsApp

This is another method, for this we will have to have WhatsApp. This app is linked to Our telephone and in turn, to the telephone number of this. That is why within the application we can review our contact information through the following steps:

  • Open the app from WhatsApp in you mobile device.
  • Then we send a message to someone we know asking what is the number we are talking about.
  • It will only remain that the person answer us.

In the box

Many of today’s device boxes come with information about the device. Among this information we can sometimes find the number of the chip or the phone number of the device.

You just have to keep an eye on the information from the box To be able to check if it brings the information you are looking for.

How to check and top up my Unefon balance

Unefon makes available of its users a variety of options that adapt to the needs of each one of them when recharging. This so that people can choose the most comfortable method for them. Among these methods we have:

  • Through the website of My Unefon
  • Through the mobile application of “My Unefon«
  • You can also make a call to the operator (611) and then selecting the option «2» Balance inquiry.
  • Additionally you can make a call to *BALANCE or * 72536.
  • Lastly, you can send a text message to 1111 with the word «BALANCE».

To recharge through My Unefon, you must:

  1. First of all you will have to go to the official website «My Unefon«.
  2. Enter the 10 numbers of your Unefon mobile phone.
  3. Enter your password for the page. If you don’t have an account, Sign up.
  4. Once you enter, the page will It will first show the current balance status of your phone.

To register on the page you will only have to:

  • Enter to the official website.
  • Hit the button «Sign up».
  • Enter the number of your Unefon.
  • Press the continue button «Continue».
  • Just complete the information that it asks for with your data and you will already have your account on the page.


To recharge, we will be recommending that you use the mobile application of «My Unefon.» If you do not have it downloaded, you will only have to do it from your appstore.

Once you have downloaded and installed the application only follow these steps:

  • Enter the App «My Unefon«
  • Select the phone you want to add (you can use your contact list)
  • Choose the amount to pay $ 10 – $ 1,000
  • Select the payment method of your preference.
  • Enter the security code of the registered card.
  • Press the option «Buy airtime«
  • Finally, you will only have to enter your password.

And voila, you will have already recharged the balance on the phone you wanted.

Unefon coverage

Unefon’s coverage is on par with the other large telephone companies in México. Not for nothing is it one of the main competitors in this market.

Additionally, Unefon uses the AT&T telephone network so you will have at least the same quality that you would have with that company. It also serves most parts of the country.

If you want to see the coverage map of Unefon you can do it in its Coverage Map.

What is My Unefon App and how does it work?

Me Unefon App is the official application of Unefon for mobile phones and is mainly used to make payments through it. It works practically like your web portal but made it easier to use on the phone and with some extra features.

Through it you can make inquiries about Balance, Recharges and most of the things that can be done from its website.

Benefits of being a Unefon customer

Unefon has an extensive set of benefits, including:

  • More Megas in your recharges of phone.
  • You can select the apps you want to use with your MB.
  • You get Uneweights in your recharges from $ 50 that you can trade for movies, music, games and more.
  • You have unlimited calls to the whole country.
  • Unlimited messages for the whole country
  • Exclusive offers from Unefon
  • Much more.

And voila, with this we have finished this article, in it we have explained everything related to How to retrieve my Unefon number, such as checking your balance, recharging and much more.

Thanks for reading!

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